Our Modern Office Professional IT Support Package delivers a technical trifecta of cybersecurity, connectivity, and system maintenance, so you can spend more time working and less time thinking about your IT solutions, because we know technology is best when it just works.
Discover how easy Managed IT Services can be with the right team backing you. Contact PC Tech Support at 0818 333 949 or info@pctechsupport.ie.
What’s Included with Our Modern Office Professional IT Support Program:
You’ll never have to worry about a la carte pricing or pay-to-play IT support. When you purchase our Modern Office Package, you’ll instantly become part of the PC Tech Support family. The Modern Office Package is a robust managed services program that covers everything from preventative care, to onsite and remote support, backup and recovery, cybersecurity, and more.
The Modern Office Package is your first line of defence for all technical issues. Our team can consult on everything from new equipment pricing and acquisition, to system monitoring and maintenance, to support issues. This holistic managed services program starts with a comprehensive onsite visit, where we’ll ensure you have the appropriate antivirus and web security systems, real-time monitoring and recovery tools, and easy-to-use wireless device and printer management systems in place.
Once your IT foundation is up to date, we’ll give you peace of mind by monitoring your systems and making ourselves available for onsite and remote support as needed. Our simple, yet powerful, technology management framework allows us to balance your business needs against top-of-the-line industry standards, so your technology does more for you.
A Managed Services Package Like No Other
There are endless companies offering managed IT service packages however PC Tech Support is like no other. We don’t just answer the phone and fix your IT issues like everyone else. Instead we have engineered a defined repeatable process that works to align our clients technology against good practice industry standards. This allows us to provide an extraordinary level of IT service that works to enhance the operations of each one of our client’s businesses.
IT support is a standard where we are concerned, and we do it better by reducing ticket noise so your staff don’t have to call us, allowing us to focus our efforts on lowering your risk, increasing your security and improving your existing technology – making your business as a whole more productive and efficient. Unlike other service providers, we also ensure our engineers are never dragged away on large projects for clients not on managed IT service program with us. This helps us ensure they can maintain their focus on your business.
What You Can Expect from Us
Our team of IT specialists are passionate about technology. We pride ourselves on fast service and open, honest communication. Our commitment to you hinges on those values. We use a detailed client ticketing system to make sure no details slip through the cracks when we’re addressing your support needs. The managed services program also comes with unlimited remote support and fast onsite scheduling to keep your business moving.
Because we know you have lots of options when choosing IT support, we provide quarterly business reviews and detailed system health check reports, so you can evaluate the return on your technology investment. We know that knowledge is power, so we’ll also try to arm you with tools and tips to avoid simple technical glitches on your own so our partnership provides the most value.
Together, we will improve your business operations through improving that which allows you to operate – your technology.
