As technology continues to close communication and infrastructure gaps in our global environment, having someone who knows the ins and outs of your business and the IT industry is an invaluable resource.
Discover how easy vCIO can be with the right team backing you. Contact PC Tech Support at 0818 333 949 or firstname.lastname@example.org.
Even the smallest organisations are conducting more and more business online. Whether you rely on email to communicate with clients, file sharing tools, digital lead generation forms, online customer quoting, or an e-commerce platform, chances are that technology is driving your business forward.
That’s why our technology management framework includes a dedicated vCIO — or virtual chief information officer — for each client. Your personal vCIO will be your main point of contact for all your IT needs and take on the traditional role of any CIO (without the hefty salary). You can expect your vCIO to assist you with the following:
Your vCIO’s main job is to balance best-practice IT standards with your unique business needs and budget. PC Tech Support provides made-to-order tech solutions based on what’s best for your business, not what’s best for us.
Your vCIO will work with you to understand the nuts and bolts of your business and how your technology is working today, then identify areas for improvement and enhancement. Together, you will craft an IT support program that is cutting edge, efficient, and user-friendly.
Thinking of getting new computers? How about updating your operating systems? Is it time for new firewalls or malware protection software?
Your vCIO will help you determine what the risks, benefits, and — most importantly — the return on any investments might be. Your vCIO will also help you coordinate vendor relationships when the time comes to upgrade parts of your IT infrastructure, so you can invest in your organisation with confidence.
We also know that you can’t do everything all at once. Because we spend time getting to know your business first, your vCIO will help you tackle the most critical IT needs first and build out a long-term strategy for success. This might include support, training, or new products. Whatever it is, you and your vCIO will work together to understand how and when to implement new systems.
Our vCIO will help your business navigate the ever-changing technology landscape and provide focus to help guide your business on a pathway towards success.
Quarterly technology steering meetings driven by (y)our vCIO will help guide you on pressing technology decisions that are important to consider to help both minimise risks in and to your business and aid in increasing overall efficiency.
When in doubt, your vCIO is always available. If something isn’t working properly or you have questions about the technology in place, your vCIO is here to field questions and assist in the decision-making process. After all, two heads (and a team of dedicated tech specialists) are always better than one.